Introduction
Welcome to Ganak Technology.
Ganak Technology is committed to protecting the privacy and security of clients, institutions, organizations, and website visitors. This Privacy Policy explains how we collect, use, manage, and protect information related to our software products, web applications, hosting services, automation systems, and technical support services.
By using our website or services, you agree to the terms described in this Privacy Policy.
Information We Collect
Personal Information
We may collect personal and organizational information including:
- Name
- Mobile Number
- Email Address
- Organization/Institution Name
- Billing Address
- Payment Information
- Communication Details
Technical Information
For security and operational purposes, we may collect:
- IP Address
- Browser Information
- Device Information
- Access Logs
- Website Usage Statistics
- Server Activity Logs
Client Data
For software development and automation services, clients may provide:
- Student Records
- Employee Data
- Library Records
- Academic Information
- Examination Data
- Financial Records
- Database Files
- Hosting Credentials
Such information is processed only for service delivery and support purposes.
How We Use Information
Collected information may be used for:
- Software Development & Customization
- Technical Support Services
- Hosting & Server Management
- Billing & Invoice Processing
- Security Monitoring
- Service Maintenance
- Communication Regarding Updates or Issues
- Improving Product Quality
We do not use client data for unauthorized marketing or commercial resale.
Data Security
Ganak Technology follows reasonable technical and administrative measures to protect data from:
- Unauthorized Access
- Data Loss
- Misuse
- Modification
- Security Threats
Security measures may include:
- Password Protection
- Firewall Configuration
- SSL Security
- Access Control Systems
- Backup Management
However, no online system or server can guarantee complete security.
Hosting & Server Responsibility
For hosting and server services:
- Clients are responsible for maintaining secure passwords
- Clients should maintain independent backups of critical data
- Server misuse, illegal content, or unauthorized activity is prohibited
- Ganak Technology may monitor server logs for security and troubleshooting purposes
Cookies & Analytics
Our website may use cookies and analytics tools to:
- Improve User Experience
- Analyze Website Traffic
- Enhance Website Performance
- Maintain Security
Users can disable cookies through browser settings if desired.
Third-Party Services
Our services may involve third-party platforms such as:
- Koha Library Software
- Payment Gateway Providers
- Cloud Hosting Providers
- Domain Registrars
- Email Services
Such services are governed by their respective policies and terms.
Data Sharing Policy
We do not sell, rent, or distribute personal data to third parties except:
- When legally required
- For payment processing
- For authorized service integration
- With client approval
Client Data Ownership
All institutional or organizational data belongs to the respective client or institution.
Ganak Technology acts only as a technology service provider unless otherwise agreed in writing.
Policy Updates
We reserve the right to modify or update this Privacy Policy at any time. Updated policies will be published on the official website.
Contact Information
Ganak Technology
Website: Ganak Technology Official Website
Email: info@ganak.in
Phone: +91-9155646315
Terms & Conditions
Acceptance of Terms
By accessing or using services provided by Ganak Technology, clients agree to comply with these Terms & Conditions.
Services Offered
Ganak Technology provides:
- Customized Software Development
- Web Application Development
- College Automation Systems
- University Automation Software
- Library Automation Software
- Koha Support Services
- Hosting & Server Management
- Website Development
- Technical Consultancy
- Domain & Cloud Services
Project Scope & Development
All projects are developed according to:
- Approved Requirements
- Project Discussions
- Quotations or Proposals
- Agreed Modules & Features
Additional features requested after project approval may require additional charges and development time.
Payment Terms
- Advance payment may be required before starting projects
- Remaining payments must follow agreed milestones
- Delayed payments may lead to temporary suspension of services
- Hosting and support services require timely renewal
All payments once processed may be subject to service-specific refund policies.
Software License & Ownership
- Source code ownership may remain with Ganak Technology until full payment clearance
- Unauthorized resale or redistribution of proprietary software is prohibited
- Third-party software licenses remain under their respective owners
Support & Maintenance
Technical support may include:
- Bug Fixing
- Minor Updates
- Server Assistance
- User Guidance
- Troubleshooting
Major upgrades or additional feature development may require separate agreements.
Hosting Usage Policy
Clients using hosting or server services must not:
- Host illegal content
- Distribute malware or spam
- Perform unauthorized activities
- Use server resources abusively
Violation may result in immediate suspension or termination of services.
Limitation of Liability
Ganak Technology shall not be responsible for:
- Data Loss
- Third-Party Service Failure
- Internet Downtime
- Indirect Business Loss
- Unauthorized User Activities
- Hardware Failure by External Providers
Clients are strongly advised to maintain proper backups.
Termination of Services
Services may be terminated if:
- Payment obligations are not fulfilled
- Terms are violated
- Illegal or harmful activities are detected
- Misuse of services occurs
Refund Policy
- Software development charges are generally non-refundable after work initiation
- Domain registration and hosting fees are non-refundable after activation
- Refund decisions depend on service category and agreement terms
Intellectual Property
All logos, designs, software structures, documentation, and custom developments created by Ganak Technology remain protected under applicable intellectual property laws unless transferred through written agreement.
Governing Law
These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of Bihar, India.
Contact Details
Ganak Technology
Website: www.ganak.in
Email: info@ganak.in
Phone: +91-9155646315